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Drop Date / Feed Your Soul / FAQs

The Drop Date System and How to 'Feed Your Soul!'

What's a drop day and how do I order?

A drop day is when our cookies are in stock and available for purchase on our website! 

How do I find out the drop day?

We post the drop day through our Instagram posts, stories & on the homepage of this website.  When you see "Feed Your Soul," that means the cookies are available on our website for purchase. (example. FEED YOUR SOUL on MONDAY, JANUARY 18TH) 

When do the cookies ship?

The cookies ship the following day or two after purchase, unless there is a specific ship date or they're for pre-order for another date.

What service do you use to ship your cookies? **IMPORTANT**

We ship NATION WIDE via USPS Postal Service. Orders take around 2-4 business days to arrive once shipped. We cannot guarantee a specific delivery date, so please plan accordingly.  We are not responsible for your package once it leaves our facility so please be on the lookout!

Do you have a storefront?

We do not have a storefront.

Do you offer pickups?

At the moment we do not.

Do you deliver?

At the moment we do not.

Do you do custom sets?

Unfortunately, we do NOT do custom sets. No exceptions :(

How do I find out what flavors are available in the drop?

We post the flavors in our Instagram stories and posts. We have classic flavors that will always be available and monthly assortments with different flavors.

What forms of payment do you accept?

We accept payments through PayPal and all major credit and debit cards. 

Are your cookies Kosher?

We use Kosher ingredients, but do not bake out of a kosher facility or have a kosher certification.

 

Are you a nut free establishment?

Our cookies are made in a facility that contains nuts. We do our best to prevent cross- contamination, however we are not an allergy free establishment.  

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