Shipping & Payment
We ship through USPS Postal Service all across New York State! All orders must be placed online. Orders placed after 11:00 am EST. on Thursday will be shipped the following week. Once the order is placed, allow 2 days for processing and 2-3 business days to receive your package. We cannot guarantee a specific delivery date, so please plan accordingly.
We are not responsible for your package once it leaves our facility so please be on the lookout!
To schedule a pickup: We offer pickups from the Great Neck Train Station on Tuesday's, Thursday's and Friday's at 3:00PM or 6:30PM. Please contact us via email or direct message to schedule your pickup. We are based out of a kitchen in Great Neck and do not have a storefront, so please plan accordingly.
We accept payments through Venmo, PayPal, Chase Quick Pay by Zelle & all major credit and debit cards. If you are choosing to pay through Venmo, PayPal or Chase Quick Pay by Zelle, please select the 'Manual Payment" option at checkout.
To pay through Venmo: send your order total amount to @cookiesforthesoul
To pay through Chase Quick Pay by Zelle: send your order total amount to 516-647-2444
To pay through Paypal: send your order total amount to https://paypal.me/cookiesforthesoul?locale.x=en_US
All payments must be made within 12 hours of order placement or your order will be cancelled.